ABOUT AIA BHD.

AIA Bhd. is a leading insurer in Malaysia, where we have been privileged to do business since 1948. We offer a suite of financial solutions including Protection, Health, Personal Accident, Employee Benefits, General Insurance, Mortgage, Retirement and Family Takaful products to meet our customers’ protection and financial security needs at every life stage. Through our wide and diverse distribution footprint which comprises a 13,500 strong Life Planner force, our exclusive bank partner’s branches nationwide as well as corporate sales teams and brokers, we give our customers the choice of deciding how, when and where they connect with us.

Part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group, AIA Bhd. has the financial strength, experience, service centre network and a well-trained team of more than 2,000 staff to serve our 3 million customers nationwide. As at 31 May 2016, AIA Bhd.’s total asset worth was RM48 billion, with a paid-up capital of RM767 million.

sumber : https://www.aia.com.my/

     

AWARDS

2016
Frost & Sullivan Malaysia Excellence Awards

2016
Malaysia's 100 Leading Graduate Employers Awards
 

2016
18th Gold Award in Life Insurance Category of Reader’s Digest Trusted Brand Awards

2016
Asia Pacific Entrepreneurship Awards

2016
Best Customer Experience Management of the Year (Insurance – South Asia), Asia Pacific Customer Service Excellence Awards 

2016

CRM Director of the Year (Insurance), Asia Pacific Customer Service Excellence Awards

2016
People Development Program of the Year (Insurance – South Asia), Asia Pacific Customer Service Excellence Awards

2016
Customer Service Center of the Year (Insurance – South Asia), Asia Pacific Customer Service Excellence Awards

2016
The Marketing Events Awards

2015-2016
Most Valuable Brand Award, The Brand Laureate Best Brands Awards

2015
Gold Award in Trusted Brand for the Life Insurance Category, Reader’s Digest Trusted Brand Awards

2015
Iconic Brand in Financial Planning, The Brand Laureate Best Brand Award

2015
Best Use of Technology of the Year, Asia Pacific Customer Service Excellence Awards

2015
Best Social Media Programme of the Year (Insurance), Asia Pacific Customer Service Excellence Awards 

2015

Private Healthcare Insurance Provider of the Year, Frost & Sullivan

2015

Model Insurer Asia Award for the Mobile Technology Category, Celent Model Insurer Asia

2015

Architecture Excellence Awards,ICMG Global Awards

2015

Silver Award in HR Best Practice, Prestigious 15th Malaysia HR Awards 

2015

Gold Award in Excellence in Sponsorship Activation, Marketing Excellence Awards 

2015

Silver Award in Excellence in Content Marketing, Marketing Excellence Awards 

MILESTONES

1948

AIA Malaysia commences operation

.

1965

AIA's Regional Office for Malaysia is officially declared open by Malaysia First Prime Minister YTM Tunku Abdul Rahman Al-Haj

1985

AIA Malaysia declares its first Special Bonus of RM 36 million to be refunded to policyholders.

1993

AIA Malaysia sponsors RM 200,000 "Find Me a Family" foster Care Community Project encouraging families to foster abandoned children.

1995

AIA Malaysia becomes the first Life Insurance Company in Malaysia to introduce fixed-rate mortgage loans for up to 25 years.

1997

AIA Malaysia declares the Second Special Bonus of RM200 million to policyholders.

1998

AIA Malaysia launches a long term community Project called the AIA Have-A-Heart fund to sponsor and help children requiring treatment and surgery for heart related ailments.

1999

AIA Malaysia celebrates its 50th Golden Anniversary celebration.

2000

AIA Malaysia launches its 30-storey corporate tower, Menara AIA.

2001

AIA Malaysia is the first life insurer in Malaysia to launch AIA Golden Senior Citizen Life Insurance Plan.

2003

AIA Malaysia sets a record as the life insurance company with the highest number of Million Dollar Round Table (MDRT) qualifiers in Malaysia and also outside the United States.

2004

AIA and its affiliates in Asia win platinum and gold awards in the Readers' Digest Asia’s Superbrands Survey 2004.
AIA Malaysia is recognized as a Superbrand by the Malaysian Superbrand Council.

2005

AIA and its affiliates in Asia win platinum and gold awards in the Readers Digest Asia’s Superbrands Survey 2005.
AIA Malaysia is recognized as a Superbrand by the Malaysian Superbrand Council.

2006

AIA and its affiliates in Asia win gold awards in the Readers' Digest Asia’s Trusted Brand Survey.

2007

AIA and its affiliates in Asia win gold awards in the Readers Digest Asia’s Trusted Brand Survey.

2008

60th Anniversary for AIA Malaysia.
AIA and its affiliates in Asia win gold awards in the Readers Digest Asia’s Trusted Brand Survey.
Transfer of AIAs Malaysian Life & General Insurance Business to AIA Bhd.

2009

AIA and its affiliates in Asia win gold awards in the Reader's Digest Asia's Trusted Brands Survey.

2010

AIA and its affiliates in Asia win gold awards in the Reader's Digest Asia's Trusted Brands Survey.
Our telemarketing team win the Gold Award for the "Best Telemarketing Contact Centre (Open)" and the Bronze Award for the "Mystery Shopper Results Telemarketing Contact Cent

2011

Our telemarketing team win the Gold Award for the Best Telemarketing Contact Centre (Open).

2012

AIA Malaysia win the Malaysia Service to Care Award for the life insurance category.
AIA and its affiliates in Asia win gold awards in the Reader's Digest Asia's Trusted Brand Survey.
Our telemarketing team win the 1st place for the Best In-House Outbound Call Centre Award.
AIA Malaysia win the Brand Laureate Masters Award voted by SMEs as the Most Preferred Brand in the category of Life Insurance.

2013

AIA Malaysia celebrates its 65th Anniversary.
AIA and ING in Malaysia integrated under one license and brand to form AIA Bhd.
AIA Malaysia wins Gold Award in the Readers Digest Trusted Brand Survey.
AIA Malaysia launches its Private Retirement Scheme (PRS) via AIA Pension and Asset Management Sdn. Bhd.
AIA Bhd., together with our banking partner Citibank Berhad were named Most Outstanding Direct Debit Merchant by Transaction Volume in 2012.
AIA Bhd. win the Silver Award for Best Sponsorship Activation and the Bronze Award for Best Multi-Channel Campaign for AIA K-Pop Concert 2013.

2014

AIA successfully integrated its Takaful companies AIA AFG Takaful Bhd. and AIA PUBLIC Takaful Bhd. (formerly known as ING PUBLIC Takaful Ehsan Berhad).
AIA Malaysia win the Gold Award in the Readers Digest Trusted Brand Survey.
AIA Malaysia win The Brand Laureates Presidents Award 2013-2014.
Official Opening of the newly refurbished AIA Financial Centre in Jalan Ampang.
AIA Bhd. win the Digital Transformation Award at the Asia Insurance Technology Awards.